At The Wild Kumaon, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website or purchase our products.

This Privacy Policy explains what information we may collect, how we use it and how we protect it.

When you place an order, contact us or interact with our website, we may collect information such as:

Name

Delivery and billing address

Phone number

Email address

Order and purchase details

Payment-related information required to process your transaction

Information you voluntarily provide when contacting us

We may also collect certain technical information, such as your IP address, browser type, device information and website usage data, through cookies or similar technologies.

We may use your information to:

Process and fulfil your orders.

Arrange delivery.

Process payments.

Communicate with you regarding your order.

Respond to customer enquiries.

Process cancellations or exchanges.

Improve our products, services and website.

Send promotional or marketing communications where permitted and where applicable.

Prevent fraud, misuse or unauthorised activity.

Payments may be processed through third-party payment gateways.

We do not intentionally store your complete debit card, credit card or banking credentials on our own systems.

Payment information may be handled directly by the relevant payment service provider according to its own privacy and security practices.

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

Payment processors

Courier and delivery partners

Website and hosting providers

Technology and analytics service providers

These parties receive only the information reasonably necessary to provide their services.

We may also disclose information where required by applicable law, legal process or government authorities.

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Our website may contain links to third-party websites, payment providers or other services.

We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making transactions.

You may contact us to:

Ask what personal information we hold about you.

Request correction of inaccurate information.

Ask questions about how your information is used.

Opt out of promotional communications where applicable.

Some information may need to be retained where required for legal, accounting, fraud-prevention or legitimate business purposes.

We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

The Wild Kumaon

Pithoragarh, Kumaon, Uttarakhand, India